Clifford Thames are celebrating further success with yet another new business win, global vehicle manufacturer Nissan, have appointed Clifford Thames to provide all of their 220 UK based dealerships with the Online Booking application.

The new state-of-the-art system will make it easier than ever for Nissan owners to arrange and manage the servicing and MoT of their vehicles using their laptop, tablet or smartphone.

Connected to all 220 dealers in Nissan’s UK network, the state-of-the-art system also uses smart data to notify customers when servicing is due, what work needs to be carried out and how much it will cost.

As leading automotive data management specialists, Clifford Thames have developed the new system to suggest relevant extras such as vehicles accessory options and special offers.

We have had an online booking system on our website for several years now but we are always looking to improve the experience for our customers. This new system is a big step forward in usability, simplicity and practicality and will make it much easier and more convenient for Nissan owners to care for their vehicles. It will also help to increase service bookings for our dealerships and will assist them in building and maintaining better relationships with customers.
— Mike Thompson, Aftersales Director at Nissan Motor (GB)

Existing customers of OLB from Clifford Thames include Fiat Group, SEAT, Skoda, Hyundai and Vauxhall all continue to report return, healthy conversion and a more efficient customer journey thanks to the application.

We’re really excited to be providing this new solution for Nissan and we are very confident customers will appreciate the new system and that the brand will see a very positive return on its investment.
— Paul Jackson, Managing Director of Dealer Services at Clifford Thames

To find out more about OLB and Servicecare 360 visit: