Clifford Thames is a leading edge, 'tier one', provider of vital consultancy and support services for the auto industry.

We work as a trusted partner with well over 20 of the world's leading car manufacturers and have offices in eight countries, having recently opened up in China and Poland.

We have four areas of expertise: Research and Consultancy; Parts Cataloguing; Dealer Services; and Billing Services. The company now has well over 20 car manufacturing clients, some of whom have been partners for many years.

We have developed a research capability and are an industry authority on emerging markets (China, India, Middle East, Poland and Russia etc).

We advise OEMs on building efficient profitable dealer networks, component recycling and the financial and environmental costs incurred during the 'life cycle' ownership of a car.

Our focus is on supplying specialist data and services through dealer franchises.

We manage electronic parts catalogues, aftermarket service programmes, billing platforms, support services and technical and training communications.

We have some 130 million VIN (Vehicle Identification Numbers/vehicle build information) details on record and this enables dealers to see immediately the specification of cars under repair.

We store historic and current data on two million individual car parts, regularly updating manufacturers' catalogues and work with them from an early stage on new EPCs (Electronic Parts Catalogues).

Our publications are translated into more than 25 languages including Japanese and Chinese. Employees are both multinational and highly qualified - some are based in client offices.

We have now become a trusted source of market intelligence on the future direction of the industry.