Research and Consultancy
We make sure we are in a strong position to advise OEMs on best practice and develop leading edge products and services. We invest a substantial amount of resources in global market research, benchmarking and data gathering. This information is published for subscribers in newsletters and reports and forms a body of knowledge supporting a wide range of consultancy services.
Our areas of research and consultancy include:
- cost of ownership
- environmental issues analysis
- collision repair
- best practice
- competitive parts and pricing
- dealer systems
- dealer processes
- market/dealer analysis
We also acquire and process a vast amount of data about OEMs, vehicles, processes, parts, dealerships, and markets as part of our day to day operations.
We work with industry bodies and other organisations; for example the Japanese Management Association, which represents Japanese industry and is credited with introducing 'just in time' manufacturing to the auto industry.
This gives us a privileged position and insights, enabling us to provide valuable consultancy services.