There continues to be a barrier to loyalty, with a common misconception that customers are overcharged and unnecessary work is undertaken. Despite the obvious benefits dealers offer, such as fully trained staff, OEM parts and system updates, overcoming these perceptions continues to be a challenge. A transparent and accessible customer touchpoint solution is incredibly valuable.
“2016 has been a fantastic year for us with many of our plans and aspirations coming to fruition in rapid succession. Our people drive the business and the success we have had this year is testament to the dedication, professionalism and relationships we enjoy with our customers. Technology moves at a lightening pace and on the horizon, there are many developments in our marketplace connected car, autonomous driving, electric vehicles to name but a few. With our strong vehicle manufacturer relationships and our deep understanding of the data, we continue to be well-positioned for the changes ahead.”
As City AM reports that Investors want to better understand why executives are paid what they are paid with clear rationale our Chief Financial Officer Richard West shares his thoughts on remuneration planning in order to attract, retain and support employees.
Clifford Thames are celebrating further success with yet another new business win, global vehicle manufacturer Nissan, have appointed Clifford Thames to provide all of their 220 UK based dealerships with the Online Booking application.
The past few weeks have been rife with charitable fundraising at Clifford Thames. In addition to the success of the Krakow business run we have volunteered, played, voted and guessed all to help raise both funds and awareness for charity.
Poland are preparing for The Business Run, the biggest event of its kind in the country which is held on 4th September this year. The Clifford Thames office have announced their 2016 entry and are looking forward to pounding the streets of Krakow raising funds for beneficiaries of the Jasiek Mela’s Beyond Horizons Foundation for amputees.
Oxford United kicked off the new season with the backing of sponsors Clifford Thames who go into their second year of partnership with the U’s and are celebrating by sponsoring the club’s boardroom, players’ tunnel and a raft of community engagement programmes.
After celebrating 30 years of supporting distance learning for Ford staff globally, Autoteam continues to grow. David Farrell, Communications Manager responsible for Autoteam UK is delighted to announce that The Ford Academy in Naas, Ireland with over 60 dealerships has subscribed to the publication with immediate effect.
For more than 10 years Clifford Thames Asia Pacific office has been situated in Epping, Victoria and it has become a home for our team. However, as a business you always need to move forward and grow. The plan about the move to a new office had blossomed about a year ago.
Clifford Thames are delighted to announce their support, as corporate sponsors, of TEDxChelmsford 2016. TEDx is an international community that organizes www.TED.com - style events anywhere and everywhere, celebrating locally-driven ideas and elevating them to the global stage.
Further good news from our offices around the globe, the Clifford Thames team in Bonn, Germany are celebrating not only one win in collaboration with AutoConsult for the BMW Europe Tyre Order Project but also a European wide back end service project for Mercedes Benz.
After a lengthily and very thorough auditing process at both internal and customer offices throughout Europe Clifford Thames have been awarded: International Organisation for Standardization certification for: Information Security Management (ISO 27001)
As the financial year draws to an end we are delighted to announce that a staggering £12,000 was raised by staff and families of the Chelmsford office to support local hospice, Farleigh which offers support and respite to those affected by cancer and other life limiting illnesses.
Following a competitive tender for the Jaguar Land Rover Electronic Parts Catalogue, Clifford Thames are thrilled to announce their selection to design, develop and deploy the solution to over 15,000 JLR outlets worldwide, which will identify the spare parts required to service, repair and accessorise vehicles.
Clifford Thames have secured a collaboration agreement with Ford of Europe on the acquisition and licensed use of the FordEcat platform, set to establish CT as a major player in the Electronic Parts Catalogue market.
The team members from Clifford Thames are running in memory of their colleague Roger Raffell, former Finance Director at the local company who sadly passed away earlier this year following a battle with cancer.
Showcase is a multi-level accessory platform that allows vehicle manufactures and dealership networks to increase sales quantity and performance, efficiency, customer satisfaction, retention and profits on accessories sold.
Additional office space was also needed for an expanding MP team in Krakow. An ideal location was identified on the first floor of the Herbewo building to which CT’s JLR cataloguing team had recently relocated.
Clifford Thames, the world-wide provider of IT solutions and data expertise for the automotive parts, service and repair industry, is proud to announce that Debbie Fox has been appointed as General Manager of Athoris Limited.